MECC Job Openings

If you are interested in a position listed below, please complete an APPLICATION FOR EMPLOYMENT and submit to careers@mwecc.com.

CLAIMS (2)

CLAIMS ATTORNEY

Midwest Employers Casualty Company is currently seeking a Claims Attorney to join its claims operations at its home office in St. Louis, MO. Accountable to the Vice President of Claims, the position is responsible for developing and implementing claim litigation philosophy and claim resolution strategy through effective and efficient coordination and management of all external legal relationships. The position will manage litigation involving workers compensation and employer liability issues of moderate to complex difficulty in various jurisdictions. The position also entails extensive coverage responsibilities involving workers compensation and employer liability policies. Within company guidelines, the position makes appropriate recommendations to management on coverage and settlement issues and reviews and processes highly complex large loss claims in coordination with the assigned Claim Analyst.

The responsibilities of the Claims Attorney include:

• -Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and exposure.
• -Assists the Claim Analyst in determining exposure to establish adequate reserves and makes timely adjustments as required.
• -Coordinates and manages the activities of internal and external resources as required, including TPA adjusters and external attorneys.
• -Identifies questionable claims and collaborates with TPA adjuster and/or Claim Analyst regarding further direction as appropriate.
• -Pro-actively postures claims for resolution in conjunction with Claims Analyst and TPA Adjuster. Determines settlement value of losses and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
• -Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate. These reports must be clear and concise and must articulate the claim resolution strategy.
• -Anticipates and meets all customer needs (internal and external).
• -Provides appropriate coaching to internal stakeholders on legal issues as needed and appropriate.
• -Manages assigned budget within target. Reviews legal invoices and budgets for reasonableness and necessity.
• -Responsible for making consistent decisions on claim settlements. Determines coverage issues, assesses liability, and clearly and concisely documents file activity. Exercises considerable discretion and independent judgment, and is capable of determining and analyzing complex issues.

The required knowledge and skills are:

• -J.D. degree
• -Bar license in at least one state 
• -5 to 8 years of relevant worker compensation claims and/or litigation experience.
• -Ideal candidates will be highly motivated self-starters who possess excellent oral and written communication skills, as well as strong analytical and reasoning abilities and the ability to work independently.
• -Excellent negotiation skills, as well as the ability to work in a team environment are essential.
• -Some travel will be required.
• -Strong claims technical knowledge, and legal climate background in multiple jurisdiction market is essential.
• -Must possess strong analytical and negotiation skills and have the ability to interact comfortably with stakeholders.
• -Proficiency with computer software including current Windows Operating System and Microsoft Office is essential.
• -Must possess excellent verbal and written communication skills.
• -Must maintain a high level of accuracy, and provide follow-through on projects.
• -Requires the ability to maintain confidential information and work independently and as a member of a team.

CLAIMS DIRECTOR

Midwest Employers Casualty Company (MECC) seeks a Claims Director for our main office in Chesterfield, MO. This position will manage and provide the highest level of technical direction to the Claims Analyst position within a multi-disciplinary regional claims team setting involving medical and legal claims professionals. The Director will provide guidance regarding workers’ compensation and employer liability issues as they pertain to coverage, loss exposure, and file resolution, including settlement. This position will manage the quality of claim handling via the various quality assurance programs to ensure staff adherence to and compliance with established standards of claim handling performance. The Director of Claims will also provide oversight of claims compliance with corporate policies and procedures and will report directly to the Vice President of Claims.

The responsibilities of the Claims Director include:

• -Provide technical claims leadership to the Claims Analysts in the investigation and handling of all referred claims. Ensure claim management and case reserves are consistent with company guidelines and philosophy.
• -Communicate the status of all referred claims to appropriate internal and external business partners.
• -Provide daily coaching to the regional claims staff on coverage, investigation, evaluation, reserving, and resolution of claim files.
• -Manage the execution of the corporate quality assurance programs. Work with the VP of Claims on the implementation of corporate strategic objectives as they pertain to claims operations.
• -Conduct scheduled and periodic file reviews to ensure compliance with company standards.
• -Address all reserving, payment, and settlement requests within position’s authority.
• -Maintain appropriate staffing levels in conjunction with work loads.
• -Select, train and manage staff.
• -Plan and develop annual expense budget for areas of direct responsibility and manage adherence to budget.
• -Utilize performance management and performance review processes effectively, on an ongoing basis, to maximize staff performance.
• -Identify training needs of staff and recommend solutions.
• -Achieve operational business plan goals ensuring regulatory compliance with legal statutes, policy provisions and company guidelines.
• -Assemble and analyze claim results data to evaluate status relative to established objectives. Report on observation and recommend remedial action.
• -Maintain technical and regulatory expertise in all assigned jurisdictions. Monitor judicial and legislative entities to promptly identify, analyze and communicate changes impacting jurisdictional exposures and claim handling.
• -Develop, communicate, and ensure compliance with corporate policies and procedures.
• -Lead regional claims teams focused on resolving claims issues.
• -Promptly investigate all assigned claims for coverage, exposure, subrogation/recovery, and resolution.
• -Provide technical claims support to internal business partners.

The required knowledge and skills are:

• -Bachelors’ degree preferred with 7 or more years of equivalent work experience in an insurance related industry required.
• -Advanced skills in coverage analysis, negligence principles, investigative and negotiation techniques.
• - Strong organizational skills and detail oriented.
• -Ability to work independently and handle multiple tasks simultaneously.
• -Strong working knowledge of workers’ compensation and employer liability claims.
• -Excellent verbal and written communication skills.
• -Excellent customer service and collaboration skills.
• - Extensive knowledge of workers’ compensation regulations and applicable law, preferably in multiple jurisdictions.
• -Extensive knowledge of insurance contracts and adjusting techniques. Familiarity with medical terminology, legal procedures and claim evaluation.
• -Demonstrated leadership, coaching, influencing, and teamwork skills.
• -Computer literacy, including working knowledge of MS Office Product Suite, i.e. WORD, Excel, PowerPoint.
• -Previous supervisory experience required.
• -Chartered Property Casualty Insurance (CPCU); Associate in Claims (AIC), Senior Claim Law Associate (SCLA) designation or similar professional designation preferred.
• -Strong litigation and vendor management skills
• -Willingness to travel for business purposes; Travel is approximately 10%.

CLIENT SERVICES (1)

TPA RELATIONSHIP ACCOUNT MANAGER

Midwest Employers Casualty Company (MECC) seeks a TPA Relationship Manager . This position is responsible for developing strong relationships with Third-Party Administrators (TPA) and data source providers for claims and medical data. This would include medical bill reviewers. The TPA Relationship Manager will partner with our clients, internal MECC personnel, and source providers to migrate data providers from manual data submission to electronic data submission. This position is responsible for demonstrating to our clients and data partners the value that MECC provides to improve the financial health, and physical well-being, of each client’s workers compensation program.

The responsibilities of the TPA Relationship Account Manager include:

• -Project management of the company- wide collection of claims and medical data from external sources, such as third party administrators (TPAs), brokers, insureds, insurance carriers, bill review companies and other parties.
• -Ensure there is quality and consistency in the data collection process from all parties.
• -Transform the data collected into a useable and consistent format to be disseminated throughout the various departments of the organization.
• -Serve as a “stakeholder relationship manager” to ensure communication with all stakeholders is interactive, open and reciprocal.
• -Assess business needs by consulting with key stakeholders to understand challenges, define requirements, and translate the functional and technical specifications into deliverables.
• -Provide client service and technical support, including data analysis, account design, custom reporting, troubleshooting, and issue resolution.
• -Develop and execute detailed migration plans in an effort to provide the best service experience to those TPA’s, brokers, insurers and vendors we seek as long-term business partners.
• -Formulate and obtain agreements from data source providers for electronic data submissions
• -Prepare and present implementation closure summary and transition plan with all appropriate entities.

The required knowledge and skills are:

Formal Education and Work Experience

• -Bachelor Degree or equivalent, Master’s Degree preferred
• -10 years workers compensation experience
• -Additional emphasis in data conversion, claims and medical data is preferred
• -10 years experience in P & C industry in Client Services, Finance, Underwriting, Account Management or Risk Management
• -Experience working for or with TPA’s required

TPA Relationship Management Skills

• -Advanced communication skills, both verbal and written
• -Advanced project and time management skills
• -Advanced presentation skills
• -Ability to create content and place in PowerPoint
• -Ability to present to varying size audiences from one-on-one to fifty
• -Knowledge of Internal Customers

Role and Standards of Performance

• -Advanced knowledge of the job responsibilities and Standards of Performance for Account Managers, Underwriting Managers, Claims Analysts, Actuarial Analysts and Policy Services Representatives
• -Advanced teaming abilities required to build consensus with various functional teams to determine data needs, develop action plans and gain buy-in and support for delivery of results

Account Management Technical Expertise

• -Consultative selling skills
• -Intermediate knowledge of MECC's insurance products and services
• -Intermediate knowledge of MECC's consulting products and services
• -Ability to use a consultative approach to selling clients on the use of MECC services
• -Advanced negotiation and persuasion skill, particularly with outside parties to obtain results when no direct reporting relationship exists
• -Ability to use interaction to build trust
• -Ability to open meetings as a way to build empathy, credibility and to gain control of the meeting
• -Ability to question a data source entities to maximize the probability of reaching a mutual understanding of needs
• -Ability to listen for needs and how to reframe needs
• -Ability to set objectives during the meeting and to reach agreement at the end of the meeting
• -Ability to understand technical aspects of electronic submission processing and convey in layman’s terms
• -Disciplined time management across multiple projects, priorities and deadlines
• -Ability to travel up to 50%

Software Applications

• -Lotus Notes – Basic
• -MS Project - Basic
• -Word, Excel and PowerPoint – Intermediate
• -Webex - Advanced
• -Sales Logix - Advanced

FINANCE (1)

SENIOR ACCOUNTANT

Midwest Employers Casualty Company (MECC) seeks a Senior Accountant who will function as a member of the Finance Team, and will help support the mission of MECC as well as the Finance Department.

The responsibilities of the Senior Accountant include:

• -Performing accounting for the Assumed Reinsurance Business
• -Posting Estimated but Unbilled Premium (EBUB)
• -Posting all expense accrual estimates monthly
• -Tracking Underwriting Expenses, post AJEs, prepare Budget Memo
• -Reconciling the PICC accounts
• -Posting Written Premium entries
• -Recording Payroll entries and reconcile related accounts
• -Accounting for Fixed Assets
• -Reconciling Tax Accounts
• -Accounting for various other assets, liabilities, and expenses
• -Reporting twice a month paid loss compared to actual and expected losses for the month.
• -Serving as the finance liaison for the Assumed Reinsurance program to ensure that the information used in critical business decisions is accurate.
• -Ensuring that accounting for the company’s Assumed Reinsurance program is reported in a timely manner, tracked accurately in TRIAD, and is reliable.
• -Supporting the analysis of potential product offerings and services.
• -Participating in monthly meetings, providing insight and feedback as appropriate.
• -Producing financial statements that are timely and accurate.
• -Completing all assigned journal entries by the due dates established by the Assistant Controller.
• -Reconciling all assigned accounts monthly according to Finance Department standards
• -Assisting in the preparation of Quarterly and Annual statements and other regulatory filings.
• -Ensuring that customer needs are met and that the Finance Department is in synch with serving their needs.

The required knowledge and skills are:

Formal Education & Experience

• -3 to 7 years of Accounting experience desired
• -Insurance experience preferred
• -Accounting degree required

Certifications

• -CPA License desired

Customers

• -Understanding of each business unit and its related activities and how MECC serves them.

Products & Services

• -Familiarity with the company’s product lines, including knowledge of types and accounting aspects of premium and losses.
• -Understanding of the MECC brand and how it differentiates itself from its competitors.

Technical areas

• -Knowledge of the general ledger functionality.
• -Knowledge of the company’s chart of accounts and account structure.
• -Ability to effectively communicate with supervisor, departmental peers and others, both inside and outside the company.
• -Ability to manage multiple priorities in a fast-paced environment without missing deadlines or sacrificing quality.

Software Applications

Advanced Skills:

• -Freedom G/L & A/P
• -PeopleSoft G/L & A/P
• -Microsoft Excel
• -Hyperion Database products (Essbase, etc.)

Intermediate Skills:

• -Microsoft Access
• -Microsoft Word
• -Lotus Notes
• -PowerComp

Beginner skills:

• -Microsoft PowerPoint

UNDERWRITING (2)

DOCUMENT MANAGEMENT PROCESSOR

The individual in this position will primarily be responsible for the execution of document management for the Underwriting department.

The responsibilities of the Document Management Processor include:

• -Cleanse files in preparation for scanning and imaging, including but not limited to pulling staples, taping pages and sorting for bar coding.
• -Accurately attach indexing information tying documents to a specific policy or submission.
• -Accurately index all new, closed mail as received from the Underwriting department.
• -Accurately cleanse, scan, and index all back files.
• -Log completed back file work into excel spreadsheet.
• -Monitor the receipt of new mail and accurately attach scanned information to the correct policy or submission file.
• -Monitor the supplies needed to operate the document management process and advise Office Administrator of supply needs.
• -Ensure established Service Level Agreements are met for scanning incoming correspondence (fax, e-mail, regular mail).
• -Report all system problems to the appropriate parties and work with staff to resolve issues.
• -Audit scanning jobs regularly to verify quality and readability of scanned documents.
• -Assist with daily reports on indexing carryover and report to manager.
• -Maintain a carryover not to exceed 50% of current day.
• -All “new” mail scanned and routed within 24 hours.
• -Assist with both routine and special projects, as assigned.

The required knowledge and skills are:

• -Minimum of a high school diploma or equivalent.
• -One to two years of previous office experience, preferably in the insurance industry.
• -Scanning/imaging experience preferred.
• -Excellent typing and accuracy skills.
• -Strong verbal and written communication skills.
• -Strong organizational skills.
• -Intermediate experience in MS Office, Lotus Notes, Internet Explorer.

VICE PRESIDENT OF UNDERWRITING- ASSUMED REINSURANCE

Midwest Employers Casualty Company (MECC) seeks a Vice President of Underwriting for our Assumed Reinsurance Unit. This position will be located in our main office in Chesterfield, MO and is responsible for leading the Assumed Reinsurance unit in the execution of the company’s Underwriting objectives.

The responsibilities of the Vice President of Underwriting for our Assumed Reinsurance Unit include:

• -Lead, development and manage the Assumed Reinsurance unit in order to provide superior service to our brokers and clients.
• -Responsible for managing MECC’s relationships with distribution channels and ultimate customers.
• -Assist with the continued development of the underwriting solutions approach, which will focus on how to address unique or specific coverage needs of our clients or potential clients.
• -Actively participate in Leadership Team responsibilities related to the development to the corporate strategic plan, including specific plans for the Assumed Reinsurance Unit.
• -Lead the Assumed Reinsurance unit to appropriate execution of the financial plans and department guidelines, as well as actively develop and monitor the corporate forecast and budget plans.
•  -Participate in creating the financial forecast plans by providing recommendations for renewal rate projections, new business targets and account level considerations for the Assumed Reinsurance unit.
• -Lead, develop and manage the Assumed Reinsurance staff in order that they fully understand the corporate and departmental objectives and plans, and successfully carry out their respective responsibilities.

The required knowledge and skills are:

Formal Education and Work Experience

• -Minimum of Bachelor’s degree
• -Minimum of 15 years work experience, preferably in the insurance industry
• -Minimum 5 years management experience

Strategic Planning and Analysis

• -Advanced strategic planning/evaluation skills including developing functional plans
• -Extensive knowledge of the Actuarial, Claims, Marketing and Client Services functional strategic objectives.
• -Strong, positive working relationship and line of communication with department head of each function listed above.

Leadership

• -Advanced ability to coach and develop personnel to routinely meet/exceed stated standards of performance
• -Advanced oral presentation skills
• -Strong interpersonal communication skills, both verbal and written.

Management

• -Advanced skill at developing well-defined sales and underwriting strategies and resulting tactical territory plans
• -Solid understanding of consultative sales technique
• -Strong probing/listening skills
• -Intermediate knowledge of various marketing approaches and when/how to apply them to differentiate and brand MECC
• -Strong relationship building skills, particularly with peers inside/outside the company

Product and Services

• -Advanced knowledge of MECC’s insurance products and services
• -Advanced knowledge of MECC’s consulting products and services

Software Applications

• -Beginner-level skill in the following applications:
• -Lotus Notes
• -Word/Excel
• -SalesLogix
• -Triad